The legal stuff

The legal stuff

Completion of the Medical History questions are mandatory and unless completed will not permit booking, this is for your benefit that Sanity understands your treatment aims.

If you have any medical conditions which you feel may prevent you from having treatments, please contact your GP to seek advice/consent, GP letters welcome should they agree treatment is suitable.

A complimentary tea, coffee is included in your booking when having Manicure/Pedicure.

If you are receiving any foot treatments please bring a pair of flip-flops with you.

For full body treatments please ensure you have suitable underwear.

Male clients will not receive any massage to Abdomen or upper thigh area.


Cancellation notice & lateness


Cancellation policy: 2 days notice needs to be given before the treatment date, if within 2 days the treatment cost is non-refundable.

If you are late for your treatment it will still need to end at the original time due to ongoing appointments.

If you turn up and have completely missed your appointment you may re-book depending on availability and will have to re-pay for the treatment.

Anyone under 18 years old must be accompanied by a consenting adult to complete the client consultation form.

Mobile phones must be switched off or on silent, this is for your benefit to relax.


Arrival time prior to treatments


Please arrive 5 minutes before your treatment

Valuables can be removed and placed safely in the treatment room during your time, rings, necklaces any item of jewellery should be removed to protect from massage medium being applied.

Teen treatments


Sanity allows treatments to be carried out on children under the age of 18. A  consultation form must be completed by the adult and

parental consent signed. The parent can stay within the waiting area whilst the treatment is being carried out.

Only half hour treatments are permitted (see teen treatments from price list) or 30 minute back massage.

Under no circumstanced must anyone under 18 be left unaccompanied.